Please contact us before confirming your booking if you don’t understand any points of our terms and conditions, we are here to help!

Standard & Minimum spend requirement booking:

Groups of 20+ guests must contact us via email to make a booking.
Groups of 20-29 people require a minimum spend of $100 per person and to enquire by email to make a booking.
Groups of 30+ guests must enquire by email to make a booking or an event.
We do not take pre-orders for bookings of less than 30 guests.
We do not reserve specific tables, tables will be allocated on the day of your booking
Group bookings of 4-9 guests is for a 2 hour duration. Group bookings of 10-30 guests is for 2.5 hour duration
Group minium spend requirements of $100 + 10% group service fee for 10+ guests valid Saturday and Sunday
Tables will be held for 15 minutes from the time of booking
if you are running late, we kindly ask that you notify us at your earliest convenience. If we do not hear from you, your booking will be cancelled after 15 minutes.

Dietary requirements

Please advise us prior to arrival of any allergies or specific dietary requirements or let the team know on the day.

Cancellations

If you are unable to honour your reservation, we request that you cancel your booking 24 hours in advance otherwise we will charge $50 per person cancellation fee
You can cancel your reservation through your email confirmation or by calling / emailing us.
Please note that if you do have a minimum spend or a package booked you do have a grace period of 3 days to have your booking modified or cancelled. If you do cancel outside of the grace period you will be charged a 50% cancellation fee of the booked promotion/minimum spend.

Payment

No split bills. One payment per table required.
Please note that during special or peak operation periods we may require advance payments or deposits and/or store card details where required. If you have booked a promotion - please take note of any specific terms and conditions for that promotion.

Responsible Service of Alcohol (RSA)

**10% Sunday surcharge applies**

Hacienda Sydney

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